Patagonia Garage
Collision repair questions
Answers about insurance claims, hidden damage, getting a price and finding the shop.
Can my insurance company make me use their repair shop?
No. In Texas, your insurance company can’t require you to use a particular repair shop (Texas Insurance Code §1952.301). You can choose Patagonia Garage.
Can you handle the insurance claim for me?
Absolutely. We negotiate directly with your insurance carrier, often resulting in zero out-of-pocket costs for our customers. Bring your claim number and your insurance company’s information.
What if my car has hidden damage?
It happens often once a bumper or panel comes off. We photograph what we find and send it to your insurance company as a supplement, so the added repair is reviewed before we continue.
Do I have to file an insurance claim?
No. For smaller repairs, paying yourself can cost less than your deductible plus a possible premium increase. Ask for the written price first and decide with the numbers.
How do I get a price?
Text a few photos of the damage to (281) 999-2022 or bring the car by. You get the price in writing before any work starts.
Do you speak Spanish?
Yes. Eduardo explains the damage and the repair in English or Spanish.
How close are you to SH-249, Beltway 8, US-290 and I-45 North?
We’re on Cypress Creek Pkwy (FM 1960) in northwest Houston, a short drive from SH-249 (Tomball Pkwy), Beltway 8, US-290 and I-45 North — close for drivers from Cypress, Tomball, Spring, Champions and The Woodlands.
I’m near Bush Intercontinental Airport—how do I get my car to you if I’m at work or traveling?
Patagonia Garage offers complimentary valet & concierge service. We’ll pick up your vehicle from your home, office, or even directly from Bush Intercontinental Airport (IAH), and drop off a rental car so you don’t miss a beat.
Is Patagonia Garage open on weekends?
Yes — we’re open 7 days a week, 8:00 AM to 8:00 PM, including Saturdays and Sundays.
Do you specialize in luxury and electric vehicles (EVs)?
Yes. We’re I-CAR Gold Class Certified and specialize in aluminum repair and EV collision work, including Tesla. Our shop is equipped with advanced ADAS calibration systems and high-voltage safety protocols.
Do you have rental cars on-site?
Yes — we maintain an on-site rental fleet with sign-and-drive service so you can leave with a replacement vehicle the same day.
Does Patagonia Garage offer glass replacement and windshield calibration?
Yes. We replace windshields, sunroofs, side glass, and mirrors — and we perform ADAS calibration for integrated safety cameras and sensors.
Will my factory warranty be protected?
Yes. We use OEM parts and follow manufacturer-approved procedures, so your factory warranty stays intact.
Do you provide a warranty on your work?
Yes — Patagonia Garage offers a lifetime warranty on labor and paint for as long as you own the vehicle.
Get the price in writing
Text a few photos of the damage or bring the car by. Eduardo will tell you what it needs and what it costs before any work starts.